Privacy Policy

Information We Collect

When you use our services, we collect information you provide directly, such as your email address when creating an account, and information about your usage of the platform, including conversations, model selections, and credit consumption.

How We Use Your Information

We use the collected information to provide, maintain, and improve our services, process payments, send service-related communications, and ensure platform security. We do not use your conversation data to train our models unless explicitly authorized.

Data Storage and Security

We implement industry-standard security measures to protect your data. For users who self-deploy the open-source model, all data remains on your infrastructure and is never transmitted to our servers.

Third-Party Services

We may use third-party services for payment processing and analytics. These services have their own privacy policies governing data handling.

Contact

For privacy-related inquiries, contact us at support@moonshot.cn.